Shipping policy

Shipping Policy & Lead Time

The period from order submission to delivery is referred to as lead time. Lead time is the total time to process, fulfill, and deliver an order. Lead time can be from 2 to 14 business days depending upon the nature of your order. Please contact us if your order has a required delivery date to discuss your options.

Our customer service department can be reached at orders@printadv.com.

Order Processing

Orders must be entered into our order entry system before they can be fulfilled. This procedure is called order processing. Order processing occurs within 24 business hours of receipt. We will contact the customer immediately if an order cannot be processed due to incomplete or conflicting information provided on the order.  

Order Fulfillment

The time required to package and prepare an order for shipping can take from 2 business days to 14 business days. Orders of in stock products are fulfilled and ready to ship in 2 to 5 business days. Orders for specialty or customer products may take up to 14 business days to be fulfilled as most are made-to-order.

Order Delivery

Order delivery is the time-in-transit from our warehouse to the final destination. Various shipping options are available based on the need of your company.